The Day the Advertising (and almost the Corvette) Died
By Rick Tavel© All Rights Reserved September 18, 2013
Monument "The Day The Music Died" |
Dig out some old "buff" magazines from the 60's or 70's and then some from 1992 or later and compare what you find in the way of Corvette advertising. I used the most popular enthusiast magazine of the day, Car&Driver. I found a plethora of Corvette ads during the 60's and 70's. But not in the issues I checked during the 90's. I found several GM ads during the 90's but the only Corvette I found in advertisements were those pictured in tire ads. There were several ads for GM’s high volume cars like the Oldsmobile Cutlass and for the high profit cars like the Cadillac Seville and Oldsmobile Toronado Trofeo. And even though extraordinary refinements were being made to one of the finest sports cars in the world, the ZR1, after the initial introductory ads in late 1989 and 1990 there were few if any ads to proclaim the Corvette’s return to its performance heritage.
During the late 1980’s to mid 1990’s the Corvette’s future was in serious jeopardy; the car came disturbingly close to be cancelled by virtually eliminating the funding for the C4's replacement. The ZR1 extended the life of the aging C4 Corvette design and breathed temporary life into the current generation, which had already been in production for almost 7 years and due to be replaced in 1993. The new C5 was already under development and scheduled for a 1993 introduction to coincide with the Corvette’s fortieth anniversary but by the beginning of the 1990’s things inside General Motors took a dramatic but not wholly unexpected turn.
Roger Smith, CEO, had been making drastic changes in the
corporation as he neared retirement. He
was driven to insure that his legacy would live on well past his retirement and
as a result made changes throughout the corporation to everything from the ways
cars were built, the factories they were built in, and the approval and process
required to get a vehicle produced. One of his goals was to achieve record
profitability before he left and one of the steps he took to achieve this was
to embark on a dramatic cost cutting effort to milk as much profit as possible,
known in business as “milking the cows and eating the calves.” And although Smith was able to achieve his
goal, it came at a high cost, mortgaging future results and wreaking havoc
throughout the corporation and almost bringing the corporation to bankruptcy
shortly after he retired. His
profitability strategy did succeed for 1988, earning almost $5 billion, the
most profitable year in the corporation’s history until recently. Though Smith’s plan did succeed for the year,
the longer term outlook was anything but encouraging. Some of Smith’s decisions had left the
company vulnerable in a difficult economy and by the time he turned the
corporation over to Bob Stempel, his chosen successor, in 1990, GM had managed
to lose almost $2 billion, which doubled the following year and then skyrocketed
to a staggering $24 billion loss in 1992.
In only two short years since Smith’s record breaking profitability the
corporation was losing billions annually.
By the time Stempel, a former engineer, had assumed the
chairman position it was his job to return the corporation to profitability and
sort out and resolve the crisis he had inherited from his predecessor. The overwhelming task would challenge even
the most experienced corporate leader, but it took its toll on the rookie
chairman as he searched for ways to stop the bleeding. Overwhelmed by the challenge, one of the ways
he tried to resolve the mounting red ink was to turn more control over to the
“bean counters” in an attempt to get even more costs out of the operations. The “bean counters” slashed several programs,
some deservedly and others not, to try and reduce expenses. In their zeal they did almost irreparable
damage to the world’s largest automobile manufacturer. The financially focused decision-makers
dictated policies based solely on cost, not quality or longevity, which
resulted in poorly made vehicles and which further confused and demoralized
workers at all levels. Plants were
closed, union and management employees at all levels were laid off, departments
were consolidated and reorganized, more often than not, well beyond the point
of peak efficiencies.
Every program within the corporation was looked at for
cutbacks, consolidation and downsizing whether profitable or not, all in a
frenzy to cut costs and maintain sales of their profitable high volume and high
profit cars which were under attack from imports. Now, not
only was General Motors losing massive amounts of money but they were also
losing respect throughout the automotive world for shoddy quality and company
morale was at an all time low from the constantly changing business plan and
almost weekly reorganization efforts.
And even though the low volume Corvette was both profitable
and the expenditure for the entire program was relatively small, it was not
immune to cutbacks. And so, even though
the Corvette was operating “in the black,” it came as an unexpected surprise
when Bob Stempel announced in a high level executive conference in the fall of
1989 that the Corvette development program was “now on indefinite status.”
Many of those in attendance that heard those words
interpreted them to mean the future of the Corvette was dead and though
demoralizing to those that had worked so hard on the Corvette, no one was
really sure what he exactly meant. But
in the austere, cost cutting environment that permeated the corporation
anything on “indefinite status” was as good as gone. It appeared that, minimally, all of the C5
development would cease and possibly it meant that the costs for maintaining
programs to support the current C4 would also be cut. Insiders realized that the aging C4, even
with the ZR1, could not compete much longer and if the development of the C5
was cancelled, it virtually meant the end of the Corvette.
Getting a new C5 to the market was clearly the only way the
Corvette would survive so the team had to devise a way to continue the design
and development of the C4 replacement. One
of the advantages of being a small program in a large corporation is that it is
often possible to just keep doing what you have been doing as long as you keep
a low profile and stay under the radar. Obviously
in the largest corporation in the world, and one losing $24B a year, there were
bigger “fish to fry” than the relatively tiny Corvette program.
It was obvious that the Corvette had several loyal
supporters within the organization at all levels and they did not want to see
America’s sports car terminated. So
those committed managers associated with the Corvette proceeded to just
continue to do what they were doing but to do it more quietly and use a little
“creative accounting” to hide any costs associated with the C5 development. But operating “under the radar” and with no
development budget it was clear that the C5 could never meet the original
target date for a 1993 introduction.
Throughout the corporation things were so bad, moral so low,
and with the organizational changes that were taking place almost on a daily
basis no department or individual could be held accountable. Reporting relationships were often blurred
and circumvented. Deadlines were a
moving target and resulted in delayed new model introductions. The new Camaro, with the design and
engineering almost complete when the cutbacks were instituted and much further
along than the still undeveloped C5, was due to be in dealerships in 1992 and
still did not reach the showrooms until late in 1993. Clearly
the Corvette team, operating “under the radar” and with no official development
budget, could never meet the original target date for a 1993 introduction.
Jim Perkins Chevrolet GM |
From one day to the next the designers and engineers
assigned to the Corvette program were not sure whether or not they would have a
job when they came to work. On more than
one occasion the Corvette program had the budgets cut so severely that even
being able to fund programs necessary to maintain the C4 seemed impossible. And yet most of the engineers and designers
assigned to the Corvette continued to throw themselves into their jobs and work
long hours to insure that America’s sports car would live on. (In this brief article the truly heroic
efforts of the Corvette team to save their car cannot be adequately covered and
if you want to learn more about what it took to get the C5 to market I suggest
reading James Schefter’s excellent account in All Corvettes Are Red.) It
was only through their dedicated efforts along with a few other executives that
managed to save the most iconic car in America.
It was guys like Joe Spielman, head of North American Midsize vehicles
(including Corvette), Jim Perkins, Chevrolet General Manager, Dave McLellan and
Dave Hill, Corvette Chief Engineers, Cardy Davis and Russ McLean, Corvette
Program Managers, Jerry Palmer, Executive Director of Advance Design, John
Cafaro, Studio Chief of Chevy #3 (Corvette), Tom Peters, Studio Chief of
Advanced Design, and perhaps one of the most important and little recognized team
members was Tom Krejcar, Corvette Financial Manager, who put his job on the
line by bending the rules, ignoring some directives, and finding new ways to
creatively code C5 expenses to fund the continued development of the C5.
Dave Hill Corvette Chief Engineer of C5 |
The salaries and expenses of several of the
engineers and all of the administrative staff which contributed to the
development of the C5 were actually charged to the C4. Higher
level executives that loved the Corvette and wanted it to continue “officially”
didn’t know what the Corvette team was doing and closed their eyes to the
continuing work on the replacement car. Several
executives, engineers and designers literally put their careers on the line to be
able to continue the C5 development. Jim
Perkins, Chevrolet’s GM, believed and openly proclaimed, “There is a little
Corvette in every Chevrolet.” In order
to help save the Corvette he went as far as to divert $1M from Chevrolet’s
budget to help finance the much needed replacement Corvette. He knew well the importance of the Corvette
in driving other Chevrolet sales. And
though that may not sound unusual to anyone who does not understand General
Motors organizational structure, car manufacturers like Chevrolet, Buick, and
Cadillac do not develop or fund models.
The divisions within GM are “marketing organizations” and vehicle
development is strictly GM’s responsibility.
It was a ballsy move on Jim’s part and one of the reasons we have a
Corvette today and also one of the reasons Jim is in the National Corvette
Museum’s Hall of Fame.
CERV IV Concept car in which the new C5 backbone chassis was tested |
The quality and effectiveness of the Corvette’s marketing is
a subject that has been debated for years, and the lack of advertising is one
of the major topics frequently brought up.
Even today most of the marketing for the Corvette is put into event
sponsorship as opposed to print and TC advertising. During the televised coverage of the Rolex®
24 Hours of Daytona, which the Corvette won their class, there was no TV
advertising to promote the Corvette.
Other Chevrolet models were advertised but not the Corvette even though
Porsche® and the Viper® both advertised throughout the race.
The beautiful C5 Corvette. An example of - That which doesn't kill you makes you stronger |